This Policy is effective as of May 2019.
Your privacy is important to ASC-HS; maintaining your trust is supreme to us.
This Policy discloses the information practices for ASC-HS`s Web site(s), from what type of information about our Web sites’ users is gathered and tracked, to how the information is used, shared or otherwise processed offline. It also describes how cookies; web beacons and other technologies may be used in our Software-as-a-Service (SaaS) offerings and software products.
From time to time, we may supplement this Policy with additional information relating to a particular interaction we have with you.
- Collection of Personal Information
- Use of Personal Information
- Sharing of Personal Information and International Transfers
- Information Security and Accuracy
- Cookies, Web Beacons and Other Technologies
- Online Advertising
- Links to Non-IBM Web Sites and Third Party Applications
- Notification of Changes
- Privacy Questions and Access
1. Collection of Personal Information
You may choose to give us personal information directly in a variety of situations. For example, you may want to give us your name and contact information to communicate with you, to order a product, to process an order, to register for a service, to provide you with a subscription, or to do business with us if you are a supplier or a business partner. You may also provide your credit card details to buy something from us or may share a description of your education and work experience in connection with a job opening at ASC-HS for which you wish to be considered. If you tell us that you do not want us to use your information to make further contact with you beyond fulfilling your request, we will respect your wishes.
We may also collect information relating to your use of our Websites and SaaS offerings through the use of various technologies. For example, when you visit our Web sites or access our SaaS offerings, we may log certain information that your browser sends us, such as your IP address, browser type and language, access time, and referring Web site addresses, and we may collect information about the pages you view within our sites and other actions you take while visiting us. We may also use such technologies to determine whether you’ve opened an e-mail or clicked on a link contained in an e-mail. Collecting information in this manner allows us to collect statistics about the usage and effectiveness of our Web sites, our software products, and our SaaS offerings, personalize your experience and tailor our interactions with you. For details regarding the technologies we employ, see Cookies, Web Beacon and Other Technologies below.
From time to time, we may also collect information that pertains to you indirectly through other sources, such as list vendors. When we do so, we ask the vendors to confirm that the information was legally acquired by the third party and that we have the right to obtain it from them and use it.
The information that we collect, either directly or indirectly, may be combined to help us improve its overall accuracy and completeness and to help us better tailor our interactions with you.
2. Use of Personal Information
The following paragraphs describe in more detail how ASC-HS may use your personal information.
Fulfilling your Transaction Request
If you request something from ASC-HS, for example, a product or service, a callback, or specific marketing materials, we will use the information you provide to fulfill your request. To help us do this, we may share information with others, for instance, ASC-HS’s business partners, financial institutions, shipping companies, or postal or government authorities, such as Customs authorities, involved in fulfillment. In connection with a transaction, we may also contact you as part of our customer satisfaction surveys or for market research purposes.
Personalizing your Experience on our Web Sites
We may use the information we collect about you to provide you with a personalized experience on our Web sites, such as providing you with content in which you may be interested and making navigation on our sites easier.
We may use your personal information to support products or services you have obtained from us, such as notifying you of a product update or fix.
The information you provide to ASC-HS, as well as the information we have collected about you indirectly, may be used by ASC-HS for marketing purposes. Before we do so, however, we will offer you the opportunity to choose whether or not to have your information used in this way. You may at any time choose not to receive marketing materials from us by following the unsubscribe instructions included in each e-mail you may receive, by indicating so when we call you, or by contacting us directly.
Some of our offerings may be co-branded, that is sponsored by both ASC-HS and third parties. If you sign up for these offerings, be aware that your information may also be collected by and shared with those third parties. We encourage you to familiarize yourself with their privacy policies to gain an understanding of the manner in which they will handle information about you.
If you choose to “Email This Page” to a friend or colleague, we will ask for their name and e-mail address. We will automatically send a one-time e-mail sharing the page you indicated but will not use that information for other purposes.
In connection with a job application or inquiry, whether advertised on an IBM Website or otherwise, you may provide us with information about yourself, such as a resume. We may use this information throughout ASC-HS in order to address your inquiry or consider you for employment purposes. Unless you tell us not to do so, we may keep the information for future consideration.
Monitoring or Recording of Calls, Chats and Other Interactions
Certain online transactions may involve you calling us or us calling you. They may also involve online chats. Please be aware that it is ASC-HS s general practice to monitor and in some cases record such interactions for staff training or quality assurance purposes or to retain evidence of a particular transaction or interaction.
Mobile Applications and Use of Information in the Social Computing Environment
ASC-HS BM makes available mobile applications for download from various mobile application marketplaces. ASC-HS also provides social computing tools on some of its Web sites to enable online sharing and collaboration among members who have registered to use them. These include forums, wikis, blogs and other social media platforms.
Protect the Rights and Property of ASC-HS and Others
We may also use or share your information to protect the rights or property of ASC-HS, our business partners, suppliers, clients, or others when we have reasonable grounds to believe that such rights or property have been or could be affected. In addition, we reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights, or the rights of others, or to comply with a judicial proceeding, court order, or legal process served on our Web sites.
Information for Business Partners
If you represent an ASC-HS business partner, you may visit ASC-HS Web sites intended specifically for ASC-HS business partners. We may use information provided on that site to administer and develop our business relationship with you, the business partner you represent, and ASC-HS business partners generally. For instance, this may involve using your information to send you details of ASC-HS business partner programs. It may also include sharing certain information with other business partners (subject to any confidentiality obligations that may exist), or ASC-HS customers or prospects. In connection with a particular transaction or program, we may also contact you as part of customer satisfaction surveys or for market research purposes.
Information for Suppliers
If you represent an ASC-HS supplier, you may visit ASC-HS Web sites intended specifically for use by ASC-HS suppliers. We may use the information provided on that site in connection with entering into or performing a transaction with you. For example, this may include sharing information with other parts of ASC-HS, ASC-HS’s business partners, suppliers, customers, shipping companies, financial institutions and postal or government authorities involved in fulfillment. It may also be used to administer and develop our relationship with you, the supplier you represent, and other ASC-HS suppliers generally.
4. Information Security and Accuracy
We intend to protect your personal information and to maintain its accuracy. ASC-HS implements reasonable physical, administrative and technical safeguards to help us protect your personal information from unauthorized access, use, and disclosure. For example, we encrypt certain sensitive personal information such as credit card information when we transmit such information over the Internet. We also require that our suppliers protect such information from unauthorized access, use, and disclosure.
We will retain your registration information for as long as your account is active or as needed to provide you services. If you wish to request that we no longer use your registration information to provide you services contact us at firstname.lastname@example.org. We will retain and use your registration information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Online Advertising
ASC-HS does not deliver third party online advertisements on our Web sites but we advertise our products and services on others’ Web sites. Please familiarize yourself with those Web site operators’ or network advertisers’ privacy policies to understand their practices relating to advertising, including what type of information they may collect about your Internet usage.
8. Notification of Changes
Privacy Questions and Access
You can also contact us at:
ASC-HS’s Corporate Privacy Office
8 Valukoja Street
In certain cases, you may have the ability to view or edit your personal information online. In the event your information is not accessible online, and you wish to obtain a copy of particular information you provided to ASC-HS, or if you become aware the information is incorrect and you would like us to correct it, contact us
Before ASC-HS is able to provide you with any information or correct any inaccuracies, however, we may ask you to verify your identity and to provide other details to help us to respond to your request. We will contact you within 30 days of your request.
If you no longer wish to receive marketing e-mails from IBM, please send an e-mail to email@example.com or follow the unsubscribe instructions included in each marketing email.
This Policy is effective as of April 2018.
Your privacy is important to ASC-HS; maintaining your trust is paramount to us.
This Policy discloses the information practices for ASC-HS’s and our affiliates’ Web sites, from what type of information about our Websites’ users is gathered and tracked, to how the information is used, shared or otherwise processed offline. It also describes how cookies; web beacons and other technologies may be used in our Software-as-a-Service (SaaS) offerings and software products.
ARCHIBUS Solution Centre Hosting Services OU
Valukoja 8 – 8 and 13. floor, B-lift
11415 Tallinn – Estonia – EU